Offset Press Supply — Privacy Policy

Last Updated: 2/3/26

This Privacy Policy explains how Offset Press Supply (“OPS,” “we,” “us,” “our”) collects, uses, discloses, and protects information when you visit or use offsetpressupply.com (the “Site”), create an account, request a quote, or make a purchase.

1. Scope

This Privacy Policy applies to information collected through the Site and our business operations related to the Site. It does not apply to third-party websites, carriers, payment processors, or platforms that may link to or integrate with our Site.

2. Information We Collect

We collect information in three ways: (1) information you provide, (2) information collected automatically, and (3) information from third parties.

2.1 Information You Provide

Depending on how you interact with us, we may collect:

Contact and account information: name, email, phone number, company name, job title, username/password.
Order and transaction information: billing/shipping address, order details, purchase history, communications with us.
Payment information: payment method details (typically processed by our payment processors; we do not store full card numbers if processed by a third party).
Tax and business verification: resale certificates, exemption documents, VAT/tax IDs, business verification information.
Communications: messages, emails, chat transcripts, call notes, and attachments you send us.

2.2 Information Collected Automatically

When you visit the Site, we may automatically collect:

Device and usage data: IP address, device identifiers, browser type, operating system, pages viewed, clickstream data, access times, referring URLs.
Cookies and similar technologies: cookies, pixel tags, SDKs, local storage, and similar tools used for authentication, preferences, analytics, and advertising (as applicable).

2.3 Information From Third Parties

We may receive information from:

Payment processors (transaction status, fraud signals),
Shipping carriers and logistics providers (delivery status, address corrections),
Analytics and advertising partners (performance and attribution data, as applicable),
Business verification and fraud prevention services (as applicable).

3. How We Use Information

We use information to:

Provide and operate the Site, including account creation and authentication.
Process orders, payments, shipping, delivery, and customer support.
Communicate with you about orders, quotes, product availability, and service updates.
Prevent fraud, abuse, and security incidents; verify identity or business status.
Improve the Site, product catalog, and customer experience, including analytics.
Send marketing communications (where permitted by law) and measure campaign performance.
Comply with legal obligations, enforce our Terms, and protect rights and safety.

4. How We Share Information

We may share information with:

Service providers that help us run our business (hosting, e-commerce platform, customer support tools, email/SMS providers, analytics, fraud prevention).
Payment processors to process transactions.
Shipping carriers and logistics providers to deliver Products and provide tracking and delivery services.
Professional advisors (lawyers, accountants, auditors) as needed.
Legal and safety disclosures when required by law or to protect OPS, our customers, or others.
Business transfers in connection with a merger, acquisition, financing, or sale of assets.

We do not share information except as described in this Policy.

5. Cookies, Analytics, and Advertising

We use cookies and similar technologies for essential site functions (like keeping you logged in), preferences, security, and analytics. If we engage in advertising or retargeting, we may allow certain partners to collect information via cookies/pixels to help measure campaigns and deliver relevant ads.

Your Choices

You can manage cookies through your browser settings.
Some states require recognition of opt-out preference signals such as Global Privacy Control (GPC); where applicable, we will treat valid GPC signals as an opt-out of certain targeted advertising/sharing activities.

6. Data Retention

We retain information as long as reasonably necessary for the purposes described in this Policy, including to:

maintain accounts,
complete transactions,
comply with tax/accounting obligations,
resolve disputes,
enforce agreements, and
meet legal requirements.

Retention periods vary based on data type and legal obligations.

7. Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect information. However, no security measure is perfect; we cannot guarantee absolute security.

8. Your Privacy Rights (U.S. State Disclosures)

Depending on where you live, you may have rights to:

Access personal information we hold about you,
Delete personal information (subject to exceptions),
Correct inaccurate personal information,
Opt out of certain processing (such as targeted advertising where applicable),
Appeal a decision we make regarding your request (where required).

Because U.S. state privacy laws continue to expand and change, OPS provides these rights pathways as a standardized process.

8.1 Submitting Requests

Send requests to: [privacy@offsetpressupply.com] with the subject line “Privacy Request.”

We will verify your identity (and, for business accounts, your authority) before fulfilling requests. We may request additional information to confirm identity and prevent fraud.

8.2 Authorized Agents

If allowed by law, you may use an authorized agent to submit requests. We may require proof of authorization and identity verification.

8.3 Appeals (Where Applicable)

If we deny your request, you may appeal by emailing [privacy@offsetpressupply.com] with the subject line “Privacy Appeal.”

9. California Notice (If Applicable)

If you are a California resident, you may have additional rights under California privacy law. We describe the categories of personal information we collect in Section 2, the purposes in Section 3, and the categories of recipients in Section 4.

Do Not Sell or Share: OPS does not “sell” personal information for money. If OPS “shares” personal information for cross-context behavioral advertising (as defined by California law) through advertising pixels/cookies, OPS will provide a method to opt out and will treat applicable browser-based opt-out preference signals (such as GPC) as an opt-out where required.

10. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children.

11. International Visitors

OPS is based in the United States. If you access the Site from outside the U.S., your information may be processed in the U.S. If OPS markets or sells into jurisdictions with additional requirements (such as the EEA/UK), OPS may provide supplemental notices or agreements.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date controls. Changes apply as of the posted date.

13. Contact

Offset press supply, LLC

PO Box 285

Deerfield, WI 53531

Email: support@offsetpressupply.com

Phone: +1 (414) 375-5314